Policies
Refund & Cancellation
Last updated: 11 October 2026
This policy explains when you can cancel a purchase from kriyum.com and when you get your money back. It is part of our Terms of Service.
1.Subscriptions (app plans)
Refund within 7 days. You can refund a plan within 7 days of paying for it, from Account → Orders, in one click. The plan is cancelled at once and the full amount paid for it is refunded. If the plan included credits, they must be unused; a renewal that has already been paid for again is refunded as that newer payment.
Cancelling. You can cancel a plan at any time. It stays usable until the end of the period you paid for and is not renewed. After the 7-day window, the rest of a period is not refunded.
2.Combos and credit packs
A combo is refunded as a whole: every plan in it is cancelled together. A credit pack can be refunded within 7 days if its credits have not been used.
3.Domain names
If we cannot register your domain, you get every rupee back, automatically. This happens, for example, when someone else registers the same name in the moments between your payment and the registration. You do not need to ask.
Once a domain is registered it cannot be cancelled, because the registry charges for it at once and does not take it back, so a registered domain is not refundable. If something is wrong with a registration, write to us and we will help put it right.
4.How and when refunds reach you
Refunds go back to the card, account or UPI you paid with, through Razorpay. We start them at once; banks usually show them within 5 to 7 working days. For every refund of an invoiced purchase we issue a GST credit note. Payment-gateway charges are not deducted from your refund.
5.Questions
Write to compliance@dezynum.com or call +91 88820 82228 (Monday to Saturday, 10:00 to 18:00 IST) with your order number.